Política de envío

At Tradelucent, we are committed to providing our customers with an exceptional shopping experience. This includes ensuring a seamless and hassle-free shipping process. Our Shipping Policy outlines the terms and conditions for shipping orders placed through our online store. By placing an order with us, you agree to the terms outlined in this policy.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

1. Standard Shipping (15-25 business days)
2. Elite International Shipping (7-14 business days)

Please note that delivery estimates are approximate and not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, and other factors beyond our control.

International Shipping

We currently offer international shipping to select countries. Shipping charges for international orders will be calculated and displayed at checkout. The customer is responsible for any customs fees, import duties, or taxes that may be incurred during the shipment process. We are not responsible for any delays caused by customs clearance procedures in the destination country.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to become available.

Damaged or Lost Packages

In the unlikely event that your order is damaged or lost during transit, please contact us immediately at info@tradelucent.io with your order number and a description of the issue. We will work with the shipping carrier to resolve the issue and keep you updated throughout the process.

If you have any questions regarding our Shipping Policy or require further assistance, please contact our customer support team at info@tradelucent.io

Thank you for shopping with Tradelucent